Careers at Sunstate

Reports to:

Sunstate Technology Group Chief Executive Officer

Location Address: Phoenix

Essential Duties

• Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products.
• Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
• Maintains national sales and customer service staff by recruiting, selecting, orienting, and training employees.
• Maintains national sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.
• Create and execute a multi-faceted prospecting plan through cold calling, email, leveraging personal contacts, and following up on company generated leads.
• Attending networking events, conferences and tradeshows to build relationships that will create new business opportunities.
• Input and manage all sales opportunities through CRM (Customer Relationship Management) system. Currently ConnectWise Manage / Sell.
• Participate in weekly sales meetings, which will include sales pipeline forecasting and management to ensure consistent performance each month.
• Develops and manages sales/marketing operating budget.
• Establishes and maintains a consistent corporate image throughout all product lines, promotional materials, and events.
• Directs sales forecasting activities and sets performance goals accordingly
• Directs staffing, training and performance evaluations to develop and control sales programs
• Meets with key clients, assisting sales representatives with maintaining relationships and negotiating and closing deals.
• Coordinates liaison between sales department and other sales related units.
• Assists with other departments within the organization to prepare manuals and technical publications.
• Prepares sales reports showing sales volume, potential sales and areas of proposed client base expansion.
• Develops renewal reporting, roadmaps, and yearly strategy to maintain recurring revenue base.
• Develops churn management strategy and reporting.
• Develop and maintain customer interaction processes and procedures.
• Develops and maintains customer escalation management processes.
• Perform other duties as assigned.
• Manage inside Sales Representatives to ensure lead generation and appointment setting success through guidance and coaching.
• Professionally represent the company to clients and provide excellent customer service.

Qualifications

• Bachelor’s degree in Sales, Marketing or Business Administration or the equivalent number of years of experience.
• 5 years minimum related experience with progressive management
• 3-5 years of leadership experience with the field, commission-based reps or 5-8 years as a field, commissioned sales rep.
• 5-10 years of sales experience with a demonstrated track record of over-achievement
• Proven ability to develop and initiate strategies for revenue and client count growth as well as expense control.
• Strong understanding of IT MSP sales.
• Strong understanding of Sales Engineering requirements.
• Experience running and building a sales team.
• Build, maintain, and effectively manage a healthy sales pipeline.
• Accurately forecast sales results.
• Follow a structured sales methodology as well as meet/exceed sales quotas.
• Great communication skills.
• Exceptional references.

Certifications Required

None

Job Requirements

Ability to travel up to 50%.
Ability to sit, stand, or be active for 8 hours a day.
Ability to lift 50+ lbs.
Resides or can be present in PHX Sunstate Office M-F 8-5am
Have a valid driver’s license and maintain a clean driving record.