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Streamlined IT Support + Security

for Vital Fire/EMS Departments

Fire and EMS organizations provide vital support services for our community 24 hours per day, 365 days per year.

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It’s essential that all of their IT systems— including hardware, software, networks and phones— run reliably, efficiently and securely around the clock.

Sunstate is a proud IT partner for many Fire/EMS departments throughout Arizona, and we have extensive knowledge of the unique challenges these organizations face when it comes to their technology. Here’s how we can help:

Software Support

Fire/EMS departments utilize a wide variety of software platforms, all requiring regular support, maintenance and updates. Our experienced tech team is adept in supporting them all:

IMAGETREND

TELESTAFF

FIREHOUSE

EPCR

TRITECH SOFTWARE SYSTEMS

CREWSENSE

ASSETWORKS

TYLER TECHNOLOGIES

QUICKBOOKS

Rapid Response Tech Support to Meet Uptime Requirements

Fire/EMS departments never close, so their systems can’t be down.

For this reason, we provide 24/7 IT monitoring, ensuring peace of mind and quick attention to any technology issues that might arise.

Data Security & Automatic Backup Services

Any organization that works with patient health data has to meet regulatory compliance requirements. We work with our Fire/EMS clients to ensure they have secure, reliable Wi-Fi networks, proper “permissions” protocols and automatic backup to protect confidential data.

Streamlined Billing to Alleviate Budget Constraints

We not only offer simplified billing by consolidating IT services into one streamlined package; we’ll even work to renegotiate data and communications contracts with your vendors to save you money each month and free up budgets to replace outdated hardware.

Sunstate Success

We implemented a strategic IT plan for a large multi-location fire district that optimized their technology and secured their data while simplifying their bills and maximizing their budget.

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