So… What is Managed Services, Anyway?
“Managed services,” generally speaking, is a term that’s not readily understood—except within in the IT industry. It’s also a term that, when uttered, should erase all of the headaches a business normally associates with IT.
Managed services is fully outsourced IT. Basically, if it’s IT-related, managed services can make it better.
How exactly can managed services help your business? Here are just a few ways:
- Proactive monitoring, which means a group of technicians constantly monitors your technology to ensure nothing fails. If a potential problem surfaces, managed services techs will be all over it before it turns into an issue. In fact, these advanced technicians might even fix the problem before you ever knew one existed.
Because of all this monitoring, you and your staff will experience very little downtime. Your IT is no longer sputtering out of control and choking on its lack of upkeep. It does what it should, when it should, no matter what. Why? Because a group of technicians make sure that it does.
- You are free to focus on business. When you have fully managed technology, your attention can be focused elsewhere, like on running your business. From routine maintenance and automatic upgrades to proactive monitoring and instant support, your technology remains consistent because it’s consistently taken care of.
In other words, hurdles are all but eliminated. Problems are identified and corrected immediately, and your business can remain productive and free of IT challenges and complications.
- No unexpected expenses or billing headaches.Sure, you might still have a piece of hardware break down on you from time to time. And yeah, your network might have an issue or two every now and then. But with managed services, this won’t cost you anything. It’s bundled into a flat, monthly rate that should only change if you decide to expand your business or upgrade your technology.This means that those ridiculously large and out-of-control repair expenses go away completely. You finally have the full ability to successfully budget for your technology. No more guessing. No more hoping. No more praying. It is what it is and won’t change.
With the lovely combination of routine maintenance, proactive monitoring, and a flat, monthly rate, a fully managed technology solution removes the element of surprise from your IT. There will be no coming to work on a Monday morning only to discover a broken-down network. There will be no large repair fees to wait for. And there will be no dreading an eventual collapse of your data. Managed services means no (unwelcome) surprises.
No more Googling. No more YouTube-ing. No more calling that “friend of a friend.” Managed services is managed by a group of professionals who are experts at what they do. You are no longer the wannabe IT guru, and you no longer have to act like you know what you’re doing.